New SaaS White Paper from HyperOffice

HyperOffice just released a new white paper to help small to medium businesses better understand what they're getting into when considering a potential SaaS solution. Some of the key areas covered include common applications, security, customization, compatibility, backup, mobile, SLA's, many other areas in the white paper.

Some of the report comes from a poll/survey that they've been running on LinkedIn since early April. Here is a a screenshot of the poll to get a better idea:

The LinkedIn poll is pretty neat, allows to quickly view the different sections and has more detailed breakouts if needed, such as this one breaking out the applications used by busines size:


Interesting to note that the smaller the business, the more diverse the applications are, potentially suggesting that either 1) less competitive in-house solutions to deal with or 2) could be off as the higher quantity of respondents are in the small category, ie more respondents automatically gets more & different types of applications used. You could counter this by saying the even though large and medium had same number of respondents, the medium businesses still had more applications.

Also of note in the last chart is Online Collaboration application, and the fact that it's completely missing from enterprise. This is vs Online Colloaboration dominating in large and small, and still a high percentage with medum.